
6.10.3 Adding a Logo to the EPG ..................................................................................... 91
6.11 Using the COM46 Syslog Command ......................................................................... 92
6.12 Locking the Configuration ........................................................................................ 93
6.13 Using the COM46 ATSC Command ........................................................................... 94
6.14 Using the COM46 401 Command ............................................................................. 97
6.15 Using the COM46 QAM Command ........................................................................... 99
7 COM2000 FIRMWARE UPGRADE PROCEDURES ................................... 101
7.1 Preparing for a Firmware Upgrade ......................................................................... 102
7.2 Using the COM46 as a TFTP server ......................................................................... 102
7.3 Upgrading COM46 Firmware ................................................................................. 103
7.4 Upgrading a COM46-FLX from SD to HD ................................................................. 106
7.5 Upgrading QAM6 Firmware ................................................................................... 106
8 COM2000 DIAGNOSTIC CAPABILITIES ............................................... 109
8.1 Indicator lights ...................................................................................................... 109
8.1.1 Power Supply Issues ................................................................................................. 109
8.1.2 System Startup ......................................................................................................... 110
8.1.3 Normal Operation .................................................................................................... 111
8.1.4 Software Upgrade .................................................................................................... 112
8.2 Network Connectivity Indicators ........................................................................... 114
9 DIRECTV AUTHORIZATION ............................................................. 115
10 GENERAL TROUBLESHOOTING TIPS .................................................... 116
10.1 Testing Video without Pro:Idiom Encryption .......................................................... 116
10.1.1 Streaming Video to a Standard Television .......................................................... 116
10.1.2 Streaming Video to your PC ................................................................................ 117
10.2 Preventing Pro:Idiom key loss ............................................................................... 119
10.3 Changing the Input ................................................................................................ 119
10.4 Verifying Card Authorization ................................................................................. 120
10.5 Fixing a Doorstop ................................................................................................. 121
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