Technicolor COM2000 Betreibershandbuch PDF herunterladen (Seite 116)

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10 GENERAL TROUBLESHOOTING TIPS

The most common problems encountered with the COM2000 systems are due to poor RF signal

conditions or to bad or loose connections.. Before moving on to detailed troubleshooting of any

problem, you should check whether all necessary connections (power supply, Ethernet, and

coaxial cables) are fully plugged or screwed in, that all cards are fully inserted, and that the

proper RF signal levels are available at the inputs to the system. Once you have ensured that

everything is tightly secured, try retuning and/or rebooting any problematic cards. If the problem

persists, look over the following tips and review the appendices before contacting your

distributor.

10.1 Testing Video without Pro:Idiom Encryption

You may find it necessary at times to test a card’s ability to stream video. If you do not have a

Pro:Idiom enabled television readily available in the system area, it is possible to send standard

definition video to a standard television, or you can send IP video directly to your PC.

10.1.1 Streaming Video to a Standard Television

If you happen to have access to a television in the test area that will be capable of playing the

specified video stream, it is possible to set up a system that will allow you to troubleshoot

without using Pro:Idiom. Under the “Tune” interface on the Tune page (refer to Section 1.1), set

the “IP_Address” to the edge QAM as you normally would.

1. Set the edge QAM to stream on the channel of your choice according to the specifications

for your particular device. Use whatever settings you need to ensure that the video will

stream to a valid channel on your television.

2. Set the “Major_Number” field to an SD video channel such as channel 100.

3. Set the “Security_Mode” field to ‘0 = None’.

4. Turn your television to the channel you specified earlier on, utilizing any other devices

necessary to complete the system (such as an Enseo box).

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Technicolor COM2000 Betreibershandbuch Seite 116